FAQs

COVID-19 Update

It's business as usual here at Okay Pretty although there are some delivery delays due to postal backlogs.

How do I make a return/exchange?

Please visit our returns page for terms and conditions. Or to arrange a return/exchange email our customer service team at hello@okaypretty.com

Where is my first order discount?

First-order discounts are sent via email, or popup, after subscribing. Please check your junk mail folder or if unable to locate, please email us at hello@okaypretty.com

How do I care for my swimwear?

Please visit our Care Guide for instructions on how to look after your Okay Pretty swimwear.

Where is my order?

You can track your order via the link in your shipping confirmation email. For additional information please visit our shipping guide.

What size am I in Okay Pretty?

Okay Pretty design's for all shapes and sizes, to find your fit please visit our Size Guide

Do you have stockists?

Try Okay Pretty in-real-life! Visit our stockist page for an up-to-date list of where you can find Okay Pretty.

Do you wholesale your products?

Yes, we do! If you are interested in selling Okay Pretty, please contact our sales team at izzy@okaypretty.com

Please feel free to contact us at hello@okaypretty.com for any further questions.

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