WITHIN AUSTRALIA: FREE SHIPPING (over $150) We offer free shipping on Australian orders over $150, for all orders under $150 we charge a flat rate of $10. Okay Pretty uses 100% Carbon offset shipping via Sendle. Once your parcel has been shipped you will be sent an email confirmation with tracking information. Sendle advises allowing 1-2 days for metro areas and 3-4 days for rural areas.
Note: No signature will be required on delivery and couriers have Authority to Leave (ATL). If you would like the added security of a signature on delivery, please email us and we will arrange this for you.
INTERNATIONAL: FREE SHIPPING (over $150) we offer free shipping on all international orders over $150, for orders under $150 we charge a flat rate of $18. All international orders are sent via Australia Post. This service is registered and fully trackable. Once your parcel has been shipped you will be sent a confirmation email with tracking information. Signature will be required on delivery for international parcels.
Note: Okay Pretty is not responsible for any import charges, duties or taxes on international sales. If you reject a parcel due to unexpected customs and import charges, we reserve the right to withhold the cost of shipping your parcel both ways when we complete your refund.
Please keep in mind that purchases made on weekends and public holidays will be processed the following business day.
Occasionally, packages can be delayed due to matters outside of our control. If you parcel is delayed, please email us and we get back to you as soon as we can.
For information on Returns, please see our Returns & Exchanges page.